Terms and conditions:

Goods to individual:

1. The specifications and price quotations are based on the currently valid values of wages, materials and services. If these undergo changes independent of the seller's will, the seller reserves the right to adjust the prices proportionately. The customer has the right to cancel the agreement within eight days of being informed of this price change.

Price offers are valid until 30 (thirty) days from date and can be changed unilaterally at any time up to the moment of acceptance by the customer. Prices are always quoted inclusive of VAT. Following acceptance by the customer, the seller will confirm the agreement in writing. The agreement can only be amended by written agreement between the seller and the customer. Notwithstanding the aforementioned principle, the seller may at any time unilaterally adjust the prices in function of substantial changes in the prices of raw materials or other costs related to the execution of the works.

2.  The seller shall make all reasonable efforts to deliver the goods within the time specified in the contract. If the seller expects a delay in the delivery of the goods, the customer shall be notified immediately. The seller will then come to an agreement with the customer regarding the appropriate measures. The anticipated period of execution or delivery shall be suspended or extended due to frost, bad weather, supply problems, or any event occurring beyond the control of either party, which is unforeseeable and not caused by negligence or intentional fault or violation of law. 

3.  Complaints concerning the conformity or visible defects concerning the delivered goods and materials must be made by registered mail, within eight days after the completion of the work or delivery of materials, respectively.

4. The protest against the invoice must be made in writing within 30 days of the invoice date. One is requested to always mention the date and number of the invoice.

Invoices that are not protested in writing with reasons within 30 days of receipt will be considered as accepted, both as regards the details of the invoices and the specifications of the work delivered.

5. All invoices are due immediately unless otherwise stipulated.

6. Failing payment by the customer within 14 calendar days (+ three working days in case of a notice of default that is not sent electronically) following the sending of the first notice of default, the customer shall owe us, without notice, compensation in the amount of :

​a.) € 20 if the balance due is less than or equal to € 150 ;

​b.) € 30 plus 10% of the amount owed between € 150,01 and € 500 if the balance due is between € 150,01 and € 500;

​c.) € 65 increased by 5% of the amount above € 500 with a maximum of € 2.000 if the balance due exceeds € 500.

Failing payment by the customer within the 14 calendar days (+ three working days in case of a formal notice not sent electronically) after sending the first notice of default, the customer shall also owe us, without notice, interest at the reference interest rate plus eight percentage points referred to in article 5, paragraph 2 of the law of August 2, 2002 on combating late payment in commercial transactions. This interest shall be calculated on the amount still to be paid.

If we should be obliged to pay sums to the customer, the same arrangements for damages and nterest shall apply in favor of the customer and at our expense.

If the payment period is substantially exceeded, the contractor reserves the right to unilaterally terminate the contract without prejudice to the right to additional damages. In case of substantial exceeding of the delivery/execution period attributable to the contractor, the customer reserves the right to unilaterally terminate the contract without prejudice to the right to additional damages.

7.  In case of cancellation of the agreement, the customer shall also owe a fixed compensation amounting to 10% of the value of the order, with a minimum of € 50 and this subject to the seller's express right to claim higher compensation. If the agreement is cancelled by the vendor, a similar compensation will be due to the customer.

8. The transfer of ownership of the goods delivered by the seller shall only take place upon full and complete payment for these goods. The customer is prohibited from pledging, selling or disposing of the goods delivered and/or to be delivered to third parties in any way whatsoeve, as long as he has not fulfilled all his obligations to the seller; on first demand, the goods must be returned. 

The seller reserves the right to assert the privilege of unpaid seller on the goods sold by the seller with respect to third parties, by fulfilling the formalities required by law for this purpose. The transfer of risk takes place at the time of delivery of the materials.

9.  In case of dispute, the courts of the customer's domicile or the court of the place of performance of the contract shall have exclusive jurisdiction.

10. The contract may be terminated by either party without any compensation in case of impossibility of its performance due to force majeure, strike, lockout, strike of the other party etc..

11.The vendor also reserves the right to consider the contract terminated by operation of law and without prior notice of default in the event of manifest insolvency of the customer, the seller reserves the right to take back the goods. De klant behoudt zich het recht voor om de overeenkomst van rechtswege en zonder voorafgaandelijke ingebrekestelling als ontbonden te beschouwen in geval van faillissement van de verkoper. In geval van faillissement van de verkoper, behoudt de klant zich het recht voor het betaalde voorshot terug te vorderen.

12. Expenses associated with unpaid bills or checks as well as other collection costs are not included in this liquidated damages and are charged to the customer separately.

13. The buyer undertakes to notify the seller in writing and without delay of any visible defects that would occur to the goods delivered.

14. In case of non-payment, the seller reserves the right to stop further deliveries, performance and services.

15. In case of late acceptance or refusal to accept the goods, the customer will be charged a storage fee of 5 EUR per day of late acceptance.

16. The contractor can only be held liable for manifestly serious errors, intentional errors and gross negligence. The contractor can in no way be held liable for compensation for indirect damage, economic loss or loss of profits resulting from a breach by him of an obligation based on the agreement or these general conditions. The contractor's liability will at all times be limited to the sum of the works as stated in the agreement.

17. The nullity, unenforceability or unenforceability of one or more provisions of these general terms and conditions shall not affect the validity, enforceability or enforceability of the remaining provisions. The rights and obligations arising from the contract shall not be transferable to third parties, either in part or in full, without the prior and written consent of the seller. The non-exercise by the seller or by the customer of its rights, at any time, in no way implies the renunciation of those rights.


Goods to dealer:

1. Idem above

2. Idem above

3. Idem above

4. The protest against the invoice must be made in writing within eight days of the invoice date. The buyer is requested to always state the date and number of the invoice.

Invoices which have not been protested in writing with reasons within 8 days of receipt will be considered as accepted, both with regard to the details of the invoices and the specifications of the goods delivered.

5. Idem above

6. In case of non-payment of the invoice within the stipulated period, default interest equal to the legal interest rate of 10.5% shall be due from the due date by operation of law without prior notice. In addition, liquidated damages of 10% of the total invoice amount, with a minimum amount of 50 euros, shall be payable .

If the payment term is substantially exceeded, the seller reserves the right to unilaterally terminate the contract without prejudice to the right to further damages.

7. Idem above

8. As long as the materials delivered have not been paid for, they remain the property of the seller.

The transfer of ownership of the goods delivered by the seller shall only occur upon full and complete payment of such goods. .

The buyer is prohibited from pledging, selling or disposing of the goods delivered and/or to be delivered to third parties in any way whatsoever, as long as he has not fulfilled all his obligations to the seller; on first demand, the goods must be returned. The seller reserves the right to assert the privilege of unpaid seller on the goods sold by the buyer against third parties, by fulfilling the formalities required by law for this purpose. The transfer of risk occurs at the time of delivery of the materials.

9.  In case of dispute, only the divisions of the courts or the justice of the peace of the place where the seller has its place of operation, headquarters or domicile shall be competent.

10. Idem above

11.  Both parties reserve the right to consider the agreement dissolved by operation of law and without prior notice of default in case of bankruptcy or apparent insolvency of the other party. In the event of bankruptcy or apparent insolvency, the other party reserves the right to repossess the goods/ the deposit.

12. Idem above

13. Idem above

14. Idem above

15. The seller can only be held liable for his intentional errors, as well as for apparently serious errors committed by him or his appointees. The seller can in no way be held liable for compensation for indirect damage, economic loss or loss of profits resulting from a breach by him of an obligation based on the contract or these general conditions. The seller's liability will at all times be limited to the sum of the goods delivered as stated in the contract.

16. The nullity, unenforceability or unenforceability of one or more provisions of these general terms and conditions shall not affect the validity, enforceability or enforceability of the remaining provisions. The rights and obligations arising from the contract shall not be transferable to third parties, either in part or in full, without the prior written consent of the seller. The non-exercise by the seller or by the buyer of its rights, at any time, in no way implies the renunciation of those rights.